Pickup & Delivery

Courier & Mail Delivery Service

Questar III provides a courier and mail delivery service to school districts, centers and academies. Please use this service when possible. Contact Matthew Maxon by phone at 518-479-6863 or email matthew.maxon@questar.org if you have any questions or need assistance concerning courier and mail delivery.

• Delivery/Pickup Schedule (by day)

Guidelines for the Central Office Mail Room (US Postal Service)

• At the Central Office, slots are provided in the mail room for outgoing mail. Please use appropriate slots.
• Mail from other Centers and Academies sent to the Central Office to be posted should be marked and bundled according to the program that postage should be charged to, (i.e. Occupational Education, Special Education, School Library, CTE, etc.) If you can, please put the name of your department in the upper left-hand corner. If mail comes back, we don’t have to open the envelopes to see who it is from.
• All letter sized envelopes should have the flaps folded in to run through the postage machine for sealing.
• Before sending to mail room, larger-size envelopes such as 9½” x 11½”, etc. must be sealed, using clasp or moistened. Do not use scotch tape.
• On larger-size envelopes, please place mailing label on envelope so the flap and clasp is on your right for easier feed into the postage machine.
• If mail is to be certified, the proper forms should be filled out and attached to the envelope before being sent to the mail room. Please keep a supply of these forms on hand. The green post card (PS Form 3811) goes on the back of the envelope and the green/white receipt should be clipped to the envelope. Please put your name or location on the receipt so we know who to return the receipt to.

Large Mailings

• Please give the Mailroom at least 24-hour notice for large mailings and notify Barbara Boudreau (bboudreau@questar.org)
• Carefully choose the proper envelope for mailing. Use a #10 (standard business size) if possible but don’t over stuff them, go to a larger envelope if necessary.
• Carefully label envelopes and stack them all the same way with the flaps in.
• Carefully stuff the envelopes so that we do not postage empty envelopes.
• Please indicate if envelopes contain the same amount of insertions. This avoids having to weigh each piece separately.

Instructions for Mailings Which Require the Folder and Sorter

• All QIII locations may use the Folder and Sorter located at the Central Office in the 2^nd Floor Copy Room.
• The Sorter uses Questar III #10 envelopes.
• The Folder can fold and insert up to 4 pages.

United Parcel Service (UPS)

Items to be shipped UPS can be sent to the warehouse for pickup.

• You are responsible for packaging your item for shipment.
• A UPS Request for Delivery form must be completed and accompany the package. You must include the budget code to be charged.
• Open a work order for the warehouse for courier pickup from your office, stating that the box is to be shipped UPS.

Federal Express

Documents may be shipped by Federal Express when necessary.

• You must have an open purchase order for FedEx prior to shipping
• NOTE – FedEx charges for scheduled pickups. It may be best to bring your FedEx envelope to a local drop box. Find locations here: https://local.fedex.com/en-us
• FedEx shipping envelopes etc. can be found in the Central Office mailroom
• For additional information about using FedEx, contact Jeremy Pestana at 518-479-6804 or jpestana@questar.org OR Barbara Boudreau at 518-479-6867 or bboudreau@questar.org