Technology

Description

The Questar III BOCES Technology Services Department is a team of over 20 dedicated IT professionals providing comprehensive technology solutions to school districts. Our services range from full-service IT management, helpdesk support, and staffing to network administration, cybersecurity, cloud solutions, and website hosting. We offer both ongoing and project-based support, ensuring districts have the resources they need to maintain secure, reliable, and innovative technology environments. Whether supplementing an existing IT department or providing complete technology management, our team is committed to enhancing education through cutting-edge technology and expert support.

District Technology Services and Service Codes

Computer Management Services (COSER 634.010)

Provides full-service IT management, including helpdesk support, onsite staffing, and licensing assistance for districts. Ideal for districts needing comprehensive IT services or additional support to complement their existing technology teams.

Network Systems Engineering and IT Support (COSER 534.010)

Provides districts with highly skilled network engineers and IT support technicians to support, design, implement, and maintain secure and efficient IT infrastructure and services. This COSER offers both ongoing staffing and project-based support, including network administration, cybersecurity, troubleshooting, and technology integration to ensure reliable performance.

Website Content Management (COSER 613.050)

Provides districts with website hosting, technical support, and content management to ensure a secure and reliable online presence. Assists with updates, accessibility, and best practices to enhance communication with students, staff, and the community.