Substitute Calling Service

Questar III coordinates two separate substitute calling services, the substitute calling clerk service and the SubFinder service.

Questar III's Substitute Calling Clerk Service arranges substitutes for employees requiring coverage in East Greenbush and Lansingburgh school districts. This service uses caller clerks that retrieve messages left by staff who report absences. The caller clerks then phone substitutes to fill vacancies using a call list provided by the school district.

Questar III's SubFinder service is an automated system which allows school district staff to report absences by phone or online. The automated system then places calls to substitutes based on employee request and substitute availability. Current participating school districts include Questar III, Brittonkill, Cairo-Durham, Catskill, Chatham, Greenville, Ichabod Crane, New Lebanon, and Troy City school districts.

There are two ways to use SubFinder:

Online Access to SubFinder

SubFinder Substitute ID's by school district

SubFinder Absence Reasons by school district

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For technical assistance, call the Questar III SubFinder help desk at 518.479.6988.

For more information on Questar III's Substitute Calling Service, contact Jeff Elliott at 518.477.8771.

SubFinder is available 24 hours per day seven days per week. A help desk operator is available Monday-Friday, 7 a.m.-3:30 p.m.